Terms & Conditions

Effective date: 2 July 2026

These Terms & Conditions govern your use of zuribeautylounge.ae and the services provided by Zuri Beauty Lounge, Jumeirah Terrace, 2nd December Street, Jumeirah 1, Dubai, United Arab Emirates. By booking an appointment or using our website you agree to these terms.

1. Services and Bookings

Appointments can be booked through our website, by WhatsApp or phone at +971 50 404 9601, or in person.
A booking is confirmed once we acknowledge it. Please arrive on time; arriving more than 15 minutes late may require us to shorten or reschedule your treatment.
Zuri Beauty Lounge is a ladies-only salon.

2. Prices and Payment

All prices are quoted in UAE Dirhams (AED) and are inclusive of 5% VAT unless stated otherwise.
Prices may change from time to time; the price confirmed at booking applies to your appointment.
We accept cash and major payment cards at the salon.

3. Cancellations and No-Shows

Please give us at least 24 hours’ notice to cancel or reschedule so we can offer the slot to another client.
Repeated late cancellations or no-shows may require prepayment for future bookings.

If we ever need to cancel or reschedule your appointment due to unforeseen circumstances, we will notify you as soon as possible and offer you the next available slot at no extra cost.

4. Health, Safety and Patch Tests

Please tell us before your treatment about any allergies, skin conditions, medical conditions, pregnancy, or medication that may affect your service.
Certain services — including lash extensions, lash lifts, tinting and some waxing or facial treatments — may require a patch test at least 24–48 hours before your first appointment. We may decline a treatment where we believe it is not safe for you.
For the wellbeing of our clients and team, we reserve the right to decline or postpone a service where there is a visible health or safety concern — for example a contagious skin or scalp condition, open wounds in the treatment area, or signs of infection — and will help you rebook once it is safe to proceed.

Results and duration of treatments vary from person to person; aftercare advice must be followed for best results.

5. Refunds and Service Adjustments

Completed services are non-refundable. If you are not satisfied, please tell us within 48 hours and we will happily assess and, where reasonable, adjust or redo the treatment.
This does not affect your statutory rights under UAE Federal Law No. 15 of 2020 on Consumer Protection.

6. Vouchers and Promotions

Gift vouchers and promotional offers are valid for the period stated, cannot be exchanged for cash, and cannot be combined with other offers unless stated.

7. Personal Belongings

Please look after your personal belongings while at the salon. Zuri Beauty Lounge is not responsible for loss of or damage to items left unattended.

8. Website Use and Intellectual Property

All content on this website — text, images, logos and design — belongs to Zuri Beauty Lounge or its licensors and may not be copied or used commercially without our written permission. You agree not to misuse the website or attempt to interfere with its operation.

9. Liability

Nothing in these terms excludes liability that cannot be excluded under UAE law. To the extent permitted by law, we are not liable for indirect losses, or for reactions or outcomes resulting from inaccurate health information provided to us or failure to follow aftercare advice.

10. Governing Law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have jurisdiction over any dispute.

11. Contact

Questions about these terms: contact@zuribeautylounge.ae · +971 50 404 9601