Privacy Policy
Effective date: 2 July 2026
Zuri Beauty Lounge (“we”, “us”, “our”), located at Jumeirah Terrace, 2nd December Street, Jumeirah 1, Dubai, United Arab Emirates, respects your privacy. This policy explains how we collect, use and protect your personal data when you visit zuribeautylounge.ae, book an appointment, or contact us. We process personal data in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable UAE laws.
1. Data We Collect
- Contact and booking details — your name, phone number, email address, preferred appointment date/time and service, submitted through our booking and contact forms or via WhatsApp.
- Communications — messages you send us via WhatsApp, email, phone or our forms.
- Service history — appointments, treatments received and preferences, so we can serve you better on return visits.
- Technical data — IP address, device and browser information, and site usage collected through cookies and similar technologies.
2. How We Use Your Data
- To schedule, confirm, remind you of and manage your appointments.
- To respond to your enquiries and provide customer support.
- To improve our website, services and marketing with aggregated analytics.
- To send you offers or updates only where you have consented; you can opt out at any time.
- To comply with our legal obligations under UAE law.
3. Legal Basis
We process your data on the basis of your consent, the performance of a contract (your booking), our legitimate interests in operating and improving the salon, and compliance with legal obligations.
4. Cookies and Analytics
Our website uses cookies and similar technologies, including Google Analytics and Google Ads measurement, to understand site usage and measure advertising. Forms may be protected by Google reCAPTCHA, which is subject to Google’s own privacy policy. You can control cookies through your browser settings; disabling them may affect parts of the site.
5. Sharing Your Data
We do not sell your personal data. We share it only with trusted service providers who help us operate — such as our appointment booking system, website hosting, WhatsApp (Meta) for messaging you initiate, and Google for analytics and advertising measurement — and where required by UAE authorities or law. Some providers may process data outside the UAE; where they do, we take reasonable steps to ensure an adequate level of protection consistent with the PDPL.
6. Data Retention
We keep personal data only as long as needed for the purposes above or as required by UAE law, after which it is deleted or anonymised.
7. Your Rights
Subject to the PDPL, you have the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, data portability, and to withdraw consent or object to direct marketing at any time. To exercise any of these rights, contact us at contact@zuribeautylounge.ae. We will respond within a reasonable period.
8. Security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. No online transmission is completely secure, but we work to protect your information.
9. Children
Our services and website are intended for adults. Minors may only receive services with the consent and accompaniment of a parent or legal guardian, and we do not knowingly collect personal data from children online.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page with its effective date.
11. Contact Us
Zuri Beauty Lounge
Jumeirah Terrace, 2nd December Street, Jumeirah 1, Dubai, UAE
Email: contact@zuribeautylounge.ae
Phone / WhatsApp: +971 50 404 9601
